Frequently Asked Questions
We offer free shipping on orders over $50. All orders are processed within 1-2 business days and shipped from our Boston, MA warehouse. You’ll receive a tracking number as soon as your order ships.
Yes! We ship worldwide. International shipping times and rates will be calculated at checkout. Customs fees may apply based on your country’s regulations.
Returns are easy and free within 30 days of delivery. Email support@pazbeauty.com with your order number, and we’ll send you a prepaid return label. Products must be unused and in original packaging.
Once your order ships, you’ll receive an email with a tracking link. You can also log in to your Paz Beauty account at any time to view your order status.
If your order hasn’t shipped yet, contact us at support@pazbeauty.com as soon as possible. We’ll do our best to update or cancel your order before it leaves our warehouse.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and Afterpay. All payments are processed securely.
Absolutely! All Paz Beauty products are 100% cruelty-free and never tested on animals. Many of our items are also vegan—look for the vegan icon on each product page.
Yes. Our formulas are dermatologist-tested and made without parabens, sulfates, or harsh fragrances. We recommend checking ingredient lists if you have specific allergies or sensitivities.
Email us at support@pazbeauty.com or use the contact form. Our team replies promptly during business hours (Mon–Fri, 9am–6pm EST).
Yes! Sign up at the bottom of any page to get early access to new products, beauty tips, and special discounts.
Absolutely. Digital gift cards are available here and are delivered instantly via email.
All Paz Beauty products are ethically made in FDA-approved, cruelty-free facilities in the USA and Europe.