Privacy Policy for Paz Beauty

Your privacy is important to us. This Privacy Policy explains how Paz Beauty (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from our website (https://pazbeauty.com). By using our services, you agree to the practices described below.

1. Information We Collect

We collect several types of information in order to provide and improve our services, including:

  • Personal Identification Information: Name, email address, shipping and billing addresses, phone number, payment details, account information, and purchase history.
  • Order & Transaction Data: Products ordered, preferences, order status, and communications related to your order.
  • Technical & Usage Information: IP address, browser type, device information, referral URLs, time zone, and browsing behavior on our site.
  • Cookies & Tracking Data: We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and analyze website usage.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, products, and account
  • Provide customer support and respond to inquiries
  • Improve our website, services, and customer experience
  • Personalize product recommendations and marketing communications
  • Conduct analytics and monitor website usage
  • Detect, prevent, and address technical or security issues
  • Comply with legal obligations

3. Sharing Your Personal Information

We do not sell your personal information. We may share your information with trusted third-party service providers as needed to operate our business, such as payment processors, shipping carriers, analytics and marketing partners, IT support, and legal/regulatory authorities when required. All third parties are contractually obligated to keep your information secure and use it only for the intended purpose.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to deliver essential site functionality, remember your preferences, and analyze performance. Cookies may be set by Paz Beauty or by trusted third parties (such as Google Analytics and advertising networks). You can control cookies through your browser settings and opt out of non-essential cookies at any time.

5. Marketing & Communication Preferences

With your consent, we may use your information to send marketing emails, product updates, offers, and beauty tips. You can opt out of marketing communications at any time by clicking “Unsubscribe” in any email or contacting us directly at support@pazbeauty.com.

6. Data Retention & Security

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We use industry-standard security measures to protect your data, including SSL encryption, secure data storage, and regular audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights & Choices

  • Access & Correction: Request a copy or correction of your personal data by contacting us.
  • Deletion: Request deletion of your account or data, subject to applicable laws.
  • Marketing Opt-Out: Unsubscribe at any time.
  • Cookies: Manage cookies in your browser settings.
  • GDPR/CCPA: If you are in the EU or California, you have additional rights regarding your data (access, rectification, deletion, restriction, portability, and objection). Contact us to exercise your rights.

8. International Visitors

Paz Beauty is based in the United States, but we welcome customers worldwide. If you are accessing our site from outside the US, your information may be processed and stored in the US or other jurisdictions. By using our services, you consent to this transfer.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

10. Third-Party Links

Our website may contain links to other websites not controlled by Paz Beauty. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy, your data, or your rights, please contact us:
Email: support@pazbeauty.com
Address: Paz Beauty, Boston, MA, United States

Return & Refund Policy

Returns: We accept returns within 30 days of delivery for unused, unopened items in original packaging.
Exclusions: Gift cards, promotional, and final sale items are non-refundable.
How to Return: Contact support@pazbeauty.com with your order number and reason for return. We will provide a prepaid return label.
Refunds: Once your return is received and inspected, a refund will be processed to your original payment method within 5-7 business days.
Damaged or Incorrect Items: Please notify us within 48 hours of receipt with photos for fast resolution.

Need help? Contact our team at support@pazbeauty.com for any privacy or return-related questions.

Last updated: July 2025